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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Becky Troth

Becky Troth

June 22, 2025

5  out of  5
rating by Becky Troth
"Needed to update an address - State Farm had sent our bill to our son’s address. Our son had just moved so there was confusion about whose address was whose. Veronica was on it immediately and emailed us the bill. I was very pleased with such quick and friendly service."
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Kimberly Caplan

June 20, 2025

5  out of  5
rating by Kimberly Caplan
"Had a great conversation with Veronica today. She was very helpful, and also made a reasonable suggestion to upgrade my policy to include service line interruptions. Made sense, and I really appreciated her bringing up the topic."
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Karen Pitts

June 20, 2025

5  out of  5
rating by Karen Pitts
"Your agent, Veronica, is very attentive and helpful. It is wonderful when you can renew your insurance via telephone! Have a great weekend."
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Paige Orpin

June 20, 2025

5  out of  5
rating by Paige Orpin
"Veronica is an angel! Fast response times, knowledge and so willing to help. If you need business insurance, look no further."
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Roger Williams

June 5, 2025

5  out of  5
rating by Roger Williams
"Knowledgeable, pleasant, and efficient"
We responded:
"Thank you, Roger, for your kind words and the great rating! We're glad to hear that you found our team knowledgeable and efficient. We look forward to continuing to serve your insurance needs."
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Patti Murphy

June 3, 2025

5  out of  5
rating by Patti Murphy
"April is a professional. She is efficient, effective, helpful and honest. I appreciate her willingness to help in short notice! Personality with efficiency is a dynamic combination."
We responded:
"Thank you, Patti, for sharing your experience with April. It's great to hear that her professionalism and efficiency made a positive impact. We appreciate your feedback and look forward to continuing to assist you."
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Erika Cruz

June 1, 2025

5  out of  5
rating by Erika Cruz
"Elaine did an excellent job informing of all my options. She is very knowledgeable and will make sure all of your questions are answered before you are done. I felt very well taken care of."
We responded:
"Thank you, Erika, for sharing your experience with us. We're glad to hear that Elaine was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated. "
Profile photo of Eufemia Maltez

Eufemia Maltez

May 31, 2025

5  out of  5
rating by Eufemia Maltez
"Buen servicio de parte se Sandra. Me dio bien precio en mi seguro de auto y casa."
We responded:
"Gracias, Eufemia, por compartir tu experiencia. Nos alegra saber que Sandra pudo ayudarte con un buen precio para tu seguro de auto y casa. Estamos aquí para cualquier otra consulta que tengas."
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Marlene Cardona

May 31, 2025

5  out of  5
rating by Marlene Cardona
"I had a great experience working with Elaine Cardona-Santiago. I was looking for comprehensive auto and home insurance and came across their agency through a friend’s recommendation. She took the time to explain all the coverage options in a way that was easy to understand and helped me compare different plans that suited my needs and budget. What stood out the most was their attention to detail and their willingness to go the extra mile to ensure everything was in place. They also followed up after the policy was issued to make sure I had no questions or concerns. I truly appreciate their dedication and would highly recommend Elaine Cardona-Santiago to anyone looking for a knowledgeable and trustworthy by insurance advisor."
We responded:
"Thank you, Marlene, for sharing your positive experience with Elaine Cardona-Santiago. It's great to hear that she was able to assist you with your insurance needs and provide detailed guidance. Your recommendation means a lot to us."
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kazeem quadri

May 30, 2025

5  out of  5
rating by kazeem quadri
"Veronica super awesome she was so helpful well communicated great costumer service 👏 you're a Rockstar"
We responded:
"Thank you, Kazeem, for sharing your experience with us! We're glad to hear that Veronica provided you with such helpful and well-communicated service. Your feedback is greatly appreciated."
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Marie Santiago

May 29, 2025

5  out of  5
rating by Marie Santiago
"I spoke with Elaine Cardona and she is amazing. She’s very knowledgeable and seems to really knows what she is talking about. I sure will refer my friends."
We responded:
"Thank you, Marie, for your kind words and for taking the time to share your experience. We're glad to hear that Elaine was able to assist you so effectively. Your referrals mean a lot to us."
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Yuka Hayashi

May 25, 2025

5  out of  5
rating by Yuka Hayashi
"Veronica was very helpful and quick to respond to my questions."
We responded:
"Thank you, Yuka, for sharing your positive experience with us. We're glad to hear that Veronica was able to assist you promptly and effectively. We appreciate your feedback and look forward to serving you again."
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Aries Angel

May 19, 2025

5  out of  5
rating by Aries Angel
"April's customer service was outstanding! Her attentiveness, knowledge, and positive attitude made all the difference. A truly great experience."
We responded:
"Thank you, Aries Angel, for sharing your experience with us. We're glad to hear that April's attentiveness and positive attitude made a difference during your visit. We appreciate your feedback and look forward to serving you again in the future."
Profile photo of Bobbi Snyder

Bobbi Snyder

May 18, 2025

5  out of  5
rating by Bobbi Snyder
"Mindy and Veronica are amazing! Our family had an urgent need and had to complete many tasks in a short timeframe and Mindy and Veronica immediately stepped in and took care of everything! I will continue to stay with their business because of their specialized attention!"
We responded:
"Thank you, Bobbi, for your kind words and for sharing your experience with us. We're so glad to hear that Mindy and Veronica were able to assist your family promptly. We appreciate your trust and look forward to continuing to serve you."
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Melissa Newsom

May 1, 2025

5  out of  5
rating by Melissa Newsom
"My experience with Sandra is always exceptional! She takes care of my vehicle insurances and my business insurance. I strongly recommend Mindy's agency!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Sandra. We're glad to hear that she has been able to assist you with both your vehicle and business insurance needs. Your recommendation means a lot to us!"
Profile photo of Elizabeth Farnstrom

Elizabeth Farnstrom

April 29, 2025

1  out of  5
rating by Elizabeth Farnstrom
"I was just informed that my policy was dropped due to falsified information by an email robot. This is, after I have been a loyal state farm customer since I first started driving at sixteen. I have been in no accidents in the past. And in fact, have successfully avoided what could have been a very serious accident. This is the worst company in the world. And the most expensive. They have no respect for people. And they have no respect, four customers who have been loyal for literal decades without causing them any hassle.And paying every bill on time every month. Also the service is terrible. I am disabled, and I was forced to literally buy a car because they would not extend their rental car policy even though I have three recognized disabilities in washington d c. I was also recovering from a broken neck at the time. Never use state farm, especially mindy aguirre."
We responded:
"Dear Elizabeth, that is so unusual to have an email bot create information you deemed false. In fact that is an accusation of fraud we take very seriously. We want to learn more. Please contact me directly with any supporting evidence as we are concerned about a possible security issue on your end. As for renewals State Farm agents are independent contractors. State Farm actually makes the underwriting decisions. But if you experienced bad service personally at my agency that we do have control over. I will review the details of your case to make a necessary adjustement to the processes we do have control over. We wish you the best. "
Profile photo of Alisa Batiz

Alisa Batiz

April 29, 2025

5  out of  5
rating by Alisa Batiz
"Maria provided me with a pet insurance quote for my two beloved dogs. The information she provided was very helpful and informative in comparing it to my current coverage."
We responded:
"Thank you, Alisa, for sharing your experience with us. We're glad to hear that Maria was able to provide helpful and informative details for your pet insurance needs. If you have any more questions or need further assistance, feel free to reach out."
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GLORIA Finney

April 28, 2025

5  out of  5
rating by GLORIA Finney
"She was very nice on. The pho ne and pleasant to speak witb."
We responded:
"Thank you, Gloria, for your kind words and the excellent rating. We're glad to hear that your experience on the phone was pleasant. If you have any more questions or need assistance, feel free to reach out anytime."
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Susan Borke

April 24, 2025

5  out of  5
rating by Susan Borke
"Minday Aguirre has a great team who are client focused and very responsive."
We responded:
"Thank you, Susan, for your kind words and the fantastic rating! We're thrilled to hear that you found our team client-focused and responsive. We look forward to continuing to serve you with the same dedication."
Profile photo of Camila Leão

Camila Leão

April 18, 2025

5  out of  5
rating by Camila Leão
"Veronica was great in helping me with my needs and the whole process was really fast!"
We responded:
"Thank you, Camila, for your wonderful feedback! We're thrilled to hear that Veronica provided you with excellent service and that the process was quick. We appreciate your support and look forward to assisting you again in the future!"
Profile photo of Sara Norman

Sara Norman

April 10, 2025

5  out of  5
rating by Sara Norman
"Veronica was top-notch-she was knowledgeable, very responsive and walked me through every step while considering my concerns and answering my questions. I can’t recommend her enough. It was great customer service!"
We responded:
"Thank you, Sara, for your wonderful feedback! We're thrilled to hear that Veronica provided you with exceptional service and addressed all your concerns. Your recommendation means a lot to us, and we're here whenever you need assistance."
Profile photo of Gaia Street

Gaia Street

April 7, 2025

5  out of  5
rating by Gaia Street
"I have been working with Ms Aguirre's Office for many years and appreciate their swift turnaround on important documentation and competitive pricing on multiple policies. Thank you"
We responded:
"Thank you, Gaia, for your kind words and for being a loyal customer over the years. We're thrilled to hear that you appreciate our swift service and competitive pricing. We look forward to continuing to serve you with the same dedication."
Profile photo of Daniel Kidd

Daniel Kidd

March 31, 2025

5  out of  5
rating by Daniel Kidd
"Very patient & helpful they definitely helped me understand alot"
We responded:
"Thank you, Daniel, for your kind words and the fantastic rating! We're thrilled to hear that our team was able to help you understand everything clearly. If you have any more questions in the future, feel free to reach out."
Profile photo of Catherine Navarrete

Catherine Navarrete

March 31, 2025

5  out of  5
rating by Catherine Navarrete
"Maria, helped me with a personal articles policy. I am shocked at by the amazing price I was given. I would 10/10 recommend this agency!"
We responded:
"Thank you, Catherine, for sharing your experience! We're thrilled to hear that Maria was able to assist you with a personal articles policy and that you were pleased with the pricing. Your recommendation means a lot to us, and we're here whenever you need assistance."
Profile photo of Jignesh M

Jignesh M

March 28, 2025

2  out of  5
rating by Jignesh M
"Honestly the agent might be great but I do miss my old agent Isabella and Carey Fisher! I never had an issue of getting hold of someone but I have to call multiple times and it has happened more than once to get a hold of someone. I understand sometimes staff is understaffed but it happens more than once. And it’s ridiculous that state farm will not let their primary customer service number do ANYTHING! Everything has to get through to an agent that I cannot get a hold of. Why is that? Can you not let customer care help if I cannot get in touch with my agent? Like a good neighbor State Farm is here but sometimes I can get a hold of my neighbor much faster than the agent for sure."
We responded:
"Jignesh, your feedback matters to us. You are so correct. It’s important to talk to your local agency. We agree 100%. Today we did speak with you and appreciate your patience. We recieved your voicemail and did respond although not at the optimal speed to satisfy you. For this we are sorry. As for corporate we control what we can control and that is great service. "