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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Denise Orcutt (starlightnpungo)

Denise Orcutt (starlightnpungo)

August 19, 2025

5  out of  5
rating by Denise Orcutt (starlightnpungo)
"The agent went out of her way to make sure my auto pay was set up properly to prevent any future problems. Thank you!"
We responded:
"Thank you, Denise, for your feedback! It's great to hear that the agent was able to assist you with setting up your auto pay. We appreciate your trust in us. "
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Justin Parks

August 12, 2025

5  out of  5
rating by Justin Parks
"April was absolutely amazing! She took such great care of me and went above and beyond with her customer service. Friendly, attentive, and professional—highly recommend!"
We responded:
"Thank you, Justin, for your feedback! We're glad to hear that April provided you with exceptional service. Your recommendation means a lot to us. Take care!"
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Royal Dellinger

July 29, 2025

5  out of  5
rating by Royal Dellinger
"Veronica is efficient and a delight to work with."
We responded:
"Thank you, Royal, for your feedback! We're glad to hear that Veronica made your experience a positive one. Your support means a lot to us."
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Jonathan Garrison

July 29, 2025

5  out of  5
rating by Jonathan Garrison
"I had an outstanding experience working with April. She was incredibly professional, attentive, and dedicated to delivering excellent results. April went above and beyond to ensure everything was handled smoothly and efficiently. Her expertise and positive attitude made the entire process seamless and enjoyable. I highly recommend April to anyone looking for top-notch service—she truly excels at her job!"
We responded:
"Thank you, Jonathan, for taking the time to share your experience with April. It's great to hear how her professionalism and dedication made your experience seamless and enjoyable. Your recommendation means a lot to us!"
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Arianna

July 27, 2025

5  out of  5
rating by Arianna
"I spoke with Elaine and she made me feel so comfortable with my bill. She sent me everything I need and made sure I knew what was going. Thank you Mindy for having such a great staff!!"
We responded:
"Thank you, Arianna, for your feedback! We're glad to hear that Elaine was able to assist you and make you feel comfortable with your bill. We appreciate your support and look forward to serving you in the future. "
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R SA

July 23, 2025

5  out of  5
rating by R SA
"Veronica and her associates are kind, patient, and knowledgeable. To any possible phase of your insurance policy they are there to support you and help you through it."
We responded:
"Thank you, R SA, for your feedback! It's great to hear that Veronica and her team were able to support you throughout your insurance process. We appreciate your trust in us."
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Eric Santiago

July 23, 2025

5  out of  5
rating by Eric Santiago
"Elaine Cardona is a beast. Not only does she know her stuff, but her customer service abilities are far beyond what’s expected. She cares about her customers, believes in her products and will never let you down! Look no further for your insurance specialist. She’s the way to go!!!!"
We responded:
"Thank you, Eric, for your fantastic feedback about Elaine! It's great to hear how her expertise and dedication have made such a positive impact. We appreciate your trust in us for your insurance needs. "
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Serenity C

July 22, 2025

5  out of  5
rating by Serenity C
"I had an excellent experience with April. She was friendly, attentive, and resolved my issue quickly and efficiently. She made me feel valued and ensured all my questions were answered. Highly recommend!"
We responded:
"Thank you, Serenity, for your feedback! It's great to hear that April provided you with such attentive and efficient service. We appreciate your recommendation and look forward to assisting you in the future."
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Brittany Watson

July 17, 2025

5  out of  5
rating by Brittany Watson
"April is amazing. Very knowledgeable, professional, and patient. Great customer service."
We responded:
"Thank you, Brittany, for your feedback! It's great to hear that April provided you with knowledgeable and professional service. We appreciate your support and look forward to assisting you in the future."
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Fresh 22 Age

July 11, 2025

5  out of  5
rating by Fresh 22 Age
"Veronica with State Farm is hands down the best insurance agents I’ve ever had. Incredible customer service and took time and effort to get me the best deal. We need more service workers like her in this world."
We responded:
"Thank you, Fresh 22 Age, for your fantastic review! We're delighted to hear that Veronica provided you with incredible service and found you a great deal. Your feedback means a lot to us."
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Becky Troth

June 22, 2025

5  out of  5
rating by Becky Troth
"Needed to update an address - State Farm had sent our bill to our son’s address. Our son had just moved so there was confusion about whose address was whose. Veronica was on it immediately and emailed us the bill. I was very pleased with such quick and friendly service."
We responded:
"Thank you, Becky, for sharing your experience with us. We're glad Veronica could assist you quickly and make the process smooth. We appreciate your feedback and look forward to serving you in the future."
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Kimberly Caplan

June 20, 2025

5  out of  5
rating by Kimberly Caplan
"Had a great conversation with Veronica today. She was very helpful, and also made a reasonable suggestion to upgrade my policy to include service line interruptions. Made sense, and I really appreciated her bringing up the topic."
We responded:
"Thank you, Kimberly, for sharing your experience with Veronica. It's great to hear that she was helpful and provided valuable suggestions for your policy. We appreciate your feedback and look forward to assisting you in the future."
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Karen Pitts

June 20, 2025

5  out of  5
rating by Karen Pitts
"Your agent, Veronica, is very attentive and helpful. It is wonderful when you can renew your insurance via telephone! Have a great weekend."
We responded:
"Thank you, Karen, for sharing your positive experience with Veronica. We're glad to hear that renewing your insurance over the phone was convenient for you. Have a fantastic weekend!"
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Paige Orpin

June 20, 2025

5  out of  5
rating by Paige Orpin
"Veronica is an angel! Fast response times, knowledge and so willing to help. If you need business insurance, look no further."
We responded:
"Thank you, Paige, for your kind words and for highlighting Veronica's efforts. We're glad to hear that her fast response and knowledge made a difference for you. If you need any further assistance, feel free to reach out. "
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Roger Williams

June 5, 2025

5  out of  5
rating by Roger Williams
"Knowledgeable, pleasant, and efficient"
We responded:
"Thank you, Roger, for your kind words and the great rating! We're glad to hear that you found our team knowledgeable and efficient. We look forward to continuing to serve your insurance needs."
Profile photo of Patti Murphy

Patti Murphy

June 3, 2025

5  out of  5
rating by Patti Murphy
"April is a professional. She is efficient, effective, helpful and honest. I appreciate her willingness to help in short notice! Personality with efficiency is a dynamic combination."
We responded:
"Thank you, Patti, for sharing your experience with April. It's great to hear that her professionalism and efficiency made a positive impact. We appreciate your feedback and look forward to continuing to assist you."
Profile photo of Erika Cruz

Erika Cruz

June 1, 2025

5  out of  5
rating by Erika Cruz
"Elaine did an excellent job informing of all my options. She is very knowledgeable and will make sure all of your questions are answered before you are done. I felt very well taken care of."
We responded:
"Thank you, Erika, for sharing your experience with us. We're glad to hear that Elaine was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated. "
Profile photo of Eufemia Maltez

Eufemia Maltez

May 31, 2025

5  out of  5
rating by Eufemia Maltez
"Buen servicio de parte se Sandra. Me dio bien precio en mi seguro de auto y casa."
We responded:
"Gracias, Eufemia, por compartir tu experiencia. Nos alegra saber que Sandra pudo ayudarte con un buen precio para tu seguro de auto y casa. Estamos aquí para cualquier otra consulta que tengas."
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Marlene Cardona

May 31, 2025

5  out of  5
rating by Marlene Cardona
"I had a great experience working with Elaine Cardona-Santiago. I was looking for comprehensive auto and home insurance and came across their agency through a friend’s recommendation. She took the time to explain all the coverage options in a way that was easy to understand and helped me compare different plans that suited my needs and budget. What stood out the most was their attention to detail and their willingness to go the extra mile to ensure everything was in place. They also followed up after the policy was issued to make sure I had no questions or concerns. I truly appreciate their dedication and would highly recommend Elaine Cardona-Santiago to anyone looking for a knowledgeable and trustworthy by insurance advisor."
We responded:
"Thank you, Marlene, for sharing your positive experience with Elaine Cardona-Santiago. It's great to hear that she was able to assist you with your insurance needs and provide detailed guidance. Your recommendation means a lot to us."
Profile photo of kazeem quadri

kazeem quadri

May 30, 2025

5  out of  5
rating by kazeem quadri
"Veronica super awesome she was so helpful well communicated great costumer service 👏 you're a Rockstar"
We responded:
"Thank you, Kazeem, for sharing your experience with us! We're glad to hear that Veronica provided you with such helpful and well-communicated service. Your feedback is greatly appreciated."
Profile photo of Marie Santiago

Marie Santiago

May 29, 2025

5  out of  5
rating by Marie Santiago
"I spoke with Elaine Cardona and she is amazing. She’s very knowledgeable and seems to really knows what she is talking about. I sure will refer my friends."
We responded:
"Thank you, Marie, for your kind words and for taking the time to share your experience. We're glad to hear that Elaine was able to assist you so effectively. Your referrals mean a lot to us."
Profile photo of Yuka Hayashi

Yuka Hayashi

May 25, 2025

5  out of  5
rating by Yuka Hayashi
"Veronica was very helpful and quick to respond to my questions."
We responded:
"Thank you, Yuka, for sharing your positive experience with us. We're glad to hear that Veronica was able to assist you promptly and effectively. We appreciate your feedback and look forward to serving you again."
Profile photo of Aries Angel

Aries Angel

May 19, 2025

5  out of  5
rating by Aries Angel
"April's customer service was outstanding! Her attentiveness, knowledge, and positive attitude made all the difference. A truly great experience."
We responded:
"Thank you, Aries Angel, for sharing your experience with us. We're glad to hear that April's attentiveness and positive attitude made a difference during your visit. We appreciate your feedback and look forward to serving you again in the future."
Profile photo of Bobbi Snyder

Bobbi Snyder

May 18, 2025

5  out of  5
rating by Bobbi Snyder
"Mindy and Veronica are amazing! Our family had an urgent need and had to complete many tasks in a short timeframe and Mindy and Veronica immediately stepped in and took care of everything! I will continue to stay with their business because of their specialized attention!"
We responded:
"Thank you, Bobbi, for your kind words and for sharing your experience with us. We're so glad to hear that Mindy and Veronica were able to assist your family promptly. We appreciate your trust and look forward to continuing to serve you."
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Melissa Newsom

May 1, 2025

5  out of  5
rating by Melissa Newsom
"My experience with Sandra is always exceptional! She takes care of my vehicle insurances and my business insurance. I strongly recommend Mindy's agency!"
We responded:
"Thank you, Melissa, for sharing your positive experience with Sandra. We're glad to hear that she has been able to assist you with both your vehicle and business insurance needs. Your recommendation means a lot to us!"